Website Maintenance

FAQ

What is included in the support minutes?

Any type of work that fits in that amount of time is fine. Clients mostly use this time for things such as adding new products, adding a new slider to the homepage, making updates to the site’s navigation, editing some photos, etc.

What if I don't use all of my minutes?

We allocate the time per month for your project and your place in line so we can provide prompt service, therefore time does not roll over.

What if what I need requires more minutes than I have available?

We’ll use the minutes you have available then provide a proposal for the additional work at the rate of $75/hr.

Is there a contract?

There is no contract to sign and you may cancel at any time. Simply contact me and I’ll stop the billing before the next due date.

Prepaid Hours

You may also buy prepaid blocks of hours at the rate of $75 per hour. Order your hours then just submit your service requests as needed and we’ll deduct from your available time.

Service Request

Submit your maintenance requests here and we’ll get back to you with a time and cost estimate for you to review for approval.

  • If you have new photos to add, or something else that needs to be added you may upload your files here, or send them to us later.
    Drop files here or
    Accepted file types: jpg, gif, png, jpeg, pdf, tif, eps, ai, psd, bmp, zip.
  • If you have a specific date that the updates are required to be done, please let us know.

Questions?

Get in touch with me to discuss your project, answer your questions, or just to say hello!