FAQ

How long does a deluxe web design take?

The time frame for custom sites varies depending on the scope of the project, how much information is readily available by you when we start, and how available you are to answer emails and provide information & feedback. You should generally allow 1 – 2 months for your project to be completed.

Will I be able to update my site on my own?

We always do what we can to enable clients to be able to update their sites on their own. Sometimes, depending on the complexity of a website, it’s not always possible for a client to update everything themselves. For e-commerce sites, you will at the very least be able to add/manage products from within your admin.

You do not need to know HTML or buy any special software to do the basic operations of your site (i.e. adding/editing products, managing orders, etc.) We recommend getting on a monthly support plan to provide priority support and updates for at least the first 6 months after launching your site.

Will there be other fees after the design is done?

Unless you are on one of our monthly support or marketing/SEO plans, there are no additional/ongoing fees from us after the project is complete. The ongoing fees you will have in general for running a website will be for your web hosting & shopping cart, merchant account, and any apps/add-ons you opt to use. Those fees vary depending on which cart and web host you have chosen.

Questions?

Get in touch with us to discuss your project and answer your questions.

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