FAQ

I'm not sure what package I need...

It all depends on how much of it you want us to do versus do on your own. It’s possible to do it all on your own if you have the patience and are willing to learn a lot, test things out, read lots of the Shopify help section, and really get in there and play with code, settings, and more.

How much does it cost?

If you’re the DIY type and you want to start with a premade theme and build your website yourself, then themes are $99 and you can order and download right away. Feminine Shopify Themes

If you like one of our themes but don’t want to set it up yourself, then we have a Theme Setup & Customization package for $249 (theme included). Theme Setup Package

If you love our portfolio and would like us to design your site for you, then packages start at $597 up to $1997. Web Design Packages

What is the website design process?
  1. Inquiry – I’ll ask about your preferred layout, colors, graphics, and overall feel, as well as for your logo files and any other photos and content for your homepage.
  2. Web Design – After finishing the logo design (if applicable for your selected package), I’ll work on the website layout and design, taking information from your questionnaires as well as incorporating your brand elements into the website.
  3. Development – Typically at the same time I work on the design I’ll also work on filling in the website with your photos, text content, links, buttons, products, etc. as determined by your selected package.
  4. Launch when you’re ready!
Will I be able to update my site on my own?

We always do what we can to enable clients to be able to update their sites on their own. Sometimes, depending on the complexity of a website, it’s not always possible for a client to update everything themselves. For e-commerce sites, you will at the very least be able to add/manage products from within your admin.

You do not need to know HTML or buy any special software to do the basic operations of your site (i.e. adding/editing products, managing orders, etc.) We recommend getting on a monthly support plan to provide priority support and updates for at least the first 6 months after launching your site.

Can I have you make updates to my site when needed?

Absolutely. You can just contact us with a list of what you need and we’ll provide a quote. Our hourly rate is $75. You may also sign up for one of our monthly maintenance plans. Members on a plan receive work at our discounted hourly rate of $50. You can sign up for our plans at any time.

I'm using WordPress. What should I do about plugin updates?

Every WordPress site we set up gets a backup system that makes automatic backups. When you see a notice that one of your plugins needs to be updated, it’s a good idea to take a backup first. It’s easy to do, just a couple of clicks. Then install the update and make sure everything’s working right. If it isn’t, you can easily restore the site to the update you just made.

Please note – while I encourage users to get to know how their sites work, sometimes plugin updates cause conflicts or other issues and could “break” your site temporarily. If you’re not comfortable making these updates on your own then I would recommend getting on a maintenance plan. If you are on our Info Package plan, this is already included.