Design Process

A custom web design project takes about 2-4 months, depending on which package you order, if you are readily available for questions and review of samples provided, and if all the information for your website is in our possession. Please know before starting a project with us that our primary and preferred form of communication during the course of the project is e-mail.

What we need to start:

Outline
An outline listing what pages and categories you would like on the site. For example, from the home page you may want to have the links: Contact Us, About Us, Shop, and Store Policies…then for the shop area, you would like to have the categories: Accessories, Gifts, and Clothing.
Content
You should have most, if not all, of the content ready for your homepage and the rest of the pages that will be on your site. Changes to the content can be made later, however we need at least a good near-final version, including photos and text so we can leave adequate space in the design.
Ideas!
Especially if we are designing your logo in addition to your website, it is extremely important to have some ideas of what YOU want the design to look like and what feeling you want it to express. Please have a few examples in mind when we start.

Design process:

1. Contract and Terms
We will send you your contract via email, you can then sign and fax it back, or scan and email it.

2. Deposit & Payment
50% of the project cost is due prior to starting design work for your project. We will provide instructions on how to make your first payment along with the contract info.

3. Client Account Setup
We will provide you with an account in Basecamp, which is our project management system. We will send you an email with login info and that is where we upload design samples and do most of our communication.

4. Design Mock-ups
We will provide you with one or more questionnaires to fill out to get to know you and your business better.  We will work on the design (usually the logo is first) and then provide you with your first mock-ups via Basecamp.

5. Revisions & Next Payment
Once the design concept is decided on, the second payment in the amount of 25% of the project cost is due (we’ll send you an invoice via Basecamp).

6. Product Upload & Coding
After refining the overall design and receiving your approval, we’ll set up your hosting account and shopping cart (if applicable) and start coding the design into a working website, as well as upload it to the e-commerce system. From here on out you will be able to see as updates are made to the site; your site will be taking shape right before your eyes.

7. Final Review & Payment
We will ask you to look over the site to give us the final approval and once any revisions are made we will send you the final invoice for the remaining 25%.

8. Final Payment
Once we receive the final payment, your site can go live! If you will be uploading your products on your own and aren’t quite ready to go live when we finish the design, that’s ok too! We will provide you with any remaining login info and you can launch whenever you are ready.