Please note that our hours are usually 9:30-4:30pm PST Monday through Friday and we are off on weekends and holidays.
Our goal is to return emails within 24 hours, but it may take 1-2 business days. If you have contacted us and have not heard back in 48 hours (not including weekends and holidays) please feel free to email us again. We check email regularly throughout the weekdays but sometimes mail gets marked as spam and can occasionally be missed!
Have you seen our FAQ page yet? There might be some answers to your questions there! Check it out.