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8/23/10 - Still working on projects, a little behind on emails, but getting there.

8/2/10 - We just re-opened for orders after having had to take time off for my husband's surgery.

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Terms and Policies

Web Design Process

A typical design project for an online store and logo takes about 2-4 weeks, depending on which package you order, if you are readily available for questions and reviews, and if all the information for your website is in our possession.

Please know before starting a project with us that our primary form of communication is e-mail. If you are unable or uncomfortable using this method as your primary means of providing information to us, please reconsider - otherwise we will not be able to work with you. We are happy to provide an initial telephone consultation, however as a home business with varying hours and three young and unpredicable children, we are unable to take unscheduled phone calls and therefore do not provide this contact information for regular phone communication with clients. Thank you for your understanding!

What we need to get started:

Outline
A simple outline of what pages you would like on the site is extremely helpful. For example, from the home page you would like to have the links: Contact Us, About Us, Shop, and Store Policies. Then for the Shop area, you would like to have the categories: Accessories, Gifts, and Clothing. List this out for us in an email or document file (i.e. from Word, etc.) or you can even draw it and fax it to us if you prefer.

Website Content
We need ALL of the content for your homepage and all of the pages we are going to design/set up for you. Changes to the content can be made later, however we need at least a good near-final version of all of your website content, including all photos and text, in order to start designing.

This seems to be an issue with many clients and makes the project take significantly longer if we do not have the information when we start. Please understand that we don't write your website copy for you. We are not copywriters, nor do we know what YOU want to say on YOUR website to represent YOUR business, so that is why you would need to provide us with all of that information.

Ideas!
Especially if we are designing your logo in addition to your website, it is extremely important to have some ideas of what YOU want the design to look like and what feeling you want it to express. This includes direction for color scheme, overall design style and layout. Do you like the trendy boutique look or a more professional corporate look? With tons of options for style, color, etc. we need to have a clear idea of what direction to take.

Breakdown of design process:

1. Initial Contact
Take a look at our Website Design area and portfolio and if you would like to work with us, contact us to be placed on the waiting list.

2. Agreement to Terms
Once we are ready to start your project review our Terms and Policies. By making a payment to us, you are acknowledging that you have read and agree to our Terms and Policies.

3. Deposit & Payment
50% of the project cost is due prior to starting your project. Please make sure you have the info listed above before placing your deposit.

4. Design Concept Review
We will provide you with one or more design concepts which we create based on your input - desired colors, style, sample sites and overall vision as communicated to us. If our initial attempt is not in the right direction, we will present another concept. We will provide up to three different concepts.

5. Next Payment
The second payment, in the amount of 25% of the project cost, is due after we submit the design samples to you. We will notify you when this payment is due.

5. Revisions
Once the design concept is decided we will begin the round of revisions to customize it to your needs.

6. Final Payment
The remaining 25% is due after project completion on our end but BEFORE delivery of files to you and BEFORE making the site "go live". Final payment is expected to be received within one week after notification that our work is complete, and before the site goes live.

7. Going "Live"
After receipt of the final payment, we will upload the site to your server, email you any necessary files and provide you with admin access to your shopping cart/content management system. Yay!

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