Terms and Policies

Web Design Agreement

Please note that if for any reason you decide to pursue another route for your project - be it with another designer, canceling the project altogether, dissatisfaction with the work, or for any other reason - you are still responsible for all time spent and work done on the project up until that point, regardless of status of completion. Please understand that you are not paying for a finished product, you are paying for a service which is our time that we are spending on your project. All work completed and hours spent are non refundable for any reason, no exceptions. We provide an extensive portfolio for you to view before hiring us for your project so you can see the level of quality of our work and be completely comfortable working with us. If you are apprehensive for any reason, please either contact us or sort it out prior to making a payment for our services. Thank you!

OWNERSHIP OF ARTWORK
Red Peach Designs retains copyright ownership of all original artwork or parts contained therein, whether preliminary or final. Upon receipt of full payment, the client is granted license to use the final web design and provided graphics (logo, business cards, etc.) for their business as needed for advertising and other media. Rights to photos, graphics, source code and software are specifically not transferred to the client, and remain the property of their respective owners. Red Peach Designs retains the right to use the completed project and any preliminary designs for the purpose of marketing materials and portfolio.

PRODUCTION SCHEDULE/DELIVERY OF PROJECT
The client will assume any shipping or insurance costs related to the project. Any alteration or deviation from the above specifications involving extra costs will be executed only upon approval with the client. The designer shall not incur any liability or penalty for delays in the completion of the project due to actions or negligence of client, unusual transportation delays, unforeseen illness, or external forces beyond the control of the designer. If such event(s) occur, it shall entitle the designer to extend the completion/delivery date, by the time equivalent to the period of such delay.

COPYRIGHT
The client guarantees that any text, graphics, photos, designs, trademarks, or other artwork furnished to Red Peach Designs for inclusion in the project are owned by the client, or that the client has express permission from the rightful owner to use each of the elements, and will hold harmless, protect and defend Red Peach Designs and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

THIRD PARTY SHIPPING
In the event any material necessary for the production of the project must be shipped to a third party for additional processing, typesetting, photographic work, color separation, press work, or binding, the designer will incur no liability for losses incurred in transit, or due to the delay of the shipper of the third party.

CLAIMS PERIOD
Claims for defects, damages, and/or shortages must be made by the client in writing within a period of fifteen (15) days after completion of project. Failure to make such claim within the stated period shall constitute irrevocable acceptance and an admission that they fully comply with terms, conditions, and specifications.

PROOFING OF FINAL PROJECT
The designer shall make every effort to ensure the final product is free of any grammatical and spelling errors, before giving the final product to the client. It is agreed that it is the client's responsibility to ensure that there are no spelling or grammatical errors contained in the final product. It is agreed that the designer is not responsible or held liable for any errors contained in the final product after the final product has been committed to print or posted in view of the public.

CANCELLATION
In the event of cancellation of the project, ownership of all copyrights and the original artwork and disks shall be retained by Red Peach Designs, and a fee for work completed, based on the contract price and expenses already incurred, shall be paid by the client.

CONFIDENTIALITY
All correspondence and documents provided will be treated as confidential between the client and the designer, unless consent has been granted by both parties involved.

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